Text-first outreach
Patients answer on their own time, by text, instead of playing phone tag.
Community health centers and FQHCs
Patient outreach and scheduling for community health centers.
Community health centers serve the patients who are hardest to reach by phone and the most likely to fall through the gaps between referral and visit. TurnipCare reaches them by text, in their language, books visits by your rules, and makes sure referrals out to specialists end in a visit.
What it handles
Built for the patients health centers serve.
Phone numbers change, work schedules don’t allow a call back during business hours, and a voicemail goes unanswered. TurnipCare meets patients where they are.
In the patient’s language
Built to work across languages, so a patient’s language is never an afterthought.
Referrals out, closed
Patients referred to specialists are tracked until the visit happens.
Care gaps and recalls
Overdue screenings, follow-ups and chronic-care visits brought back.
Patient calls
Calls to book, move or ask about a visit, handled so your lines don’t back up.
Booking by your rules
Only the times each provider and clinic allows, booked in your EHR.
Medicaid outreach
About twice the staff booking rate.
On cold outreach to Medicaid patients at a multispecialty medical group, TurnipCare books about twice the staff rate. Text-first outreach reaches patients a phone call misses, and our team calls the ones who don’t reply.
- Same-day outreach the moment a referral or recall is ready
- Patients who don’t reply get a call from our team
- The referral tracking your quality programs ask for, kept up to date
- Every message logged, so your team can see exactly what was said
Your team and ours
The AI does the outreach. Your team keeps the care.
Your staff see only what needs a person, with the whole conversation in front of them.
- Clinical questions go to your nurses and providers
- Distress always goes to a person, right away
- Eligibility and enrollment questions go to your enrollment staff
- Our team calls the patients who never answered a text
Live on one outreach list in days.
We do the setup, and there’s no new system for your staff to learn. Your EHR stays the system of record.
- 1
We learn your rules
How each provider and clinic schedules, and which patients you want reached first.
- 2
We go live on one list
One referral list, one recall list or one clinic, running in days.
- 3
It takes on the rest
Add the next list, the next clinic or your main phone line.
Questions about AI for community health centers
Does it work for Medicaid and uninsured patients?
Yes. On cold outreach to Medicaid patients at a multispecialty medical group, TurnipCare books about twice the staff rate. Text-first outreach reaches patients a phone call misses.
Which languages does it support?
TurnipCare is built to work across languages. Tell us which languages your patients speak and we’ll set it up for them.
Can it track referrals out to specialists?
Yes. Patients referred out are followed until the visit happens, and your team sees where each referral stands.
Can it bring patients back for screenings and chronic-care visits?
Yes. Overdue screenings, follow-ups and chronic-care visits are reached and booked like any other outreach.
What about patients without a working phone number?
They’re flagged for your team rather than retried forever, so staff time goes where it can help.
How is patient data protected?
Every vendor that touches patient information, including the AI model, has signed a BAA with us. Data is encrypted in transit and at rest, and every message is logged.
Every patient reached, in their language.
Book 30 minutes with our team. We’ll learn how you work today and show you TurnipCare on a real example from your world.
Book a demoAlso see: AI referral management · Appointment confirmations · AI phone agent