Every provider’s rules
New-patient blocks, alternating visit types and each surgeon’s preferences, followed exactly.
Orthopedic practices
AI scheduling that learns every orthopedic provider’s rules.
Orthopedic scheduling is a different rulebook for every surgeon: mornings held for new patients, days that alternate new and follow-up visits, post-op checks at fixed intervals, and case types that need their own handling. TurnipCare learns each provider’s rules and books by them, so your schedulers stop being the only people who know them.
What it handles
The scheduling work that buries an orthopedic front desk.
Referrals, imaging, post-op visits and phone calls all land on the same few people. TurnipCare takes the routine work so they can handle the exceptions.
Referrals worked
Referred patients reached the same day and booked with the right provider for the problem.
Patient calls
Calls to book, move or ask about a visit, handled by phone or text.
Post-op and follow-ups
The follow-up the surgeon ordered gets booked, not left for the patient to remember.
Special case types
Case types with their own rules, such as workers’ comp, are learned once staff flag them.
Openings filled
A canceled slot offered to the patients waiting for an earlier visit.
In the clinic
Live in orthopedics today.
TurnipCare handles calls and referrals for orthopedics at a multispecialty medical group, under each provider’s own rules. When staff flagged a new kind of case, it was handled within a week.
- Each surgeon’s booking rules followed, not approximated
- Patients book by text without waiting on hold
- Patients who don’t reply get a call from our team
- Your EHR keeps the schedule. We never keep a second calendar.
Your team and ours
The AI books. Your schedulers keep the judgment calls.
Your team sees only what needs a person, with the full conversation in front of them.
- Clinical questions go to your nurses and providers
- Surgery scheduling stays with your surgical coordinators
- Unusual referrals are flagged, not guessed at
- Our team calls back the patients who need a person
Live on one provider in days.
We do the setup, and there’s no new system for your staff to learn. Your EHR stays the system of record.
- 1
We learn your rules
Your schedulers walk us through how each provider books. We turn it into rules the agent follows.
- 2
We go live on one queue
One provider, one referral list or the main phone line, running in days.
- 3
It takes on the rest
Add the next provider, the next location or the next kind of case.
Questions about AI scheduling for orthopedics
Can it follow each surgeon’s scheduling preferences?
Yes. Your schedulers tell us how each provider books, such as new-patient mornings or alternating new and follow-up visits, and the agent offers only times that follow those rules.
Does it book post-op follow-ups?
Yes. The follow-up the surgeon ordered gets booked, and a missed visit is reached and rebooked.
Can it handle workers’ comp and other special cases?
Case types with their own rules are learned once your staff flag them. Anything unusual goes to your team instead of being guessed at.
Does it schedule surgery?
Surgery scheduling stays with your surgical coordinators. TurnipCare handles the consults, follow-ups and calls around it.
Does it work with our EHR?
TurnipCare runs on your EHR, which stays the system of record for the schedule. Ask us about yours on the demo.
What happens with clinical questions?
They go straight to a person on your team. TurnipCare never gives medical advice.
Every orthopedic referral, booked by your rules.
Book 30 minutes with our team. We’ll learn how you work today and show you TurnipCare on a real example from your world.
Book a demoAlso see: AI referral management · Imaging centers · Appointment confirmations