Every call answered
Your main line answered in place of the phone tree, including the calls that used to ring out.
Sleep centers
The AI front office for sleep centers.
Sleep centers run on the phone. Patients call about home sleep tests, provider offices ask whether an order arrived or an authorization cleared, and every in-lab study needs the right night and the right bed. TurnipCare answers every call, finishes the routine ones, and routes the rest to your team with the reason written down.
What it handles
The calls and scheduling that bury a sleep center.
Most of what comes into a sleep center’s phone line is routine. TurnipCare handles it end to end, so your team spends its time on the work that needs them.
Provider office calls
Referring offices told whether an order arrived and where it stands, without waiting on hold.
Home sleep tests
Home sleep test appointments booked, with reminders for device pickup and return.
In-lab studies
Only the nights and beds you open, offered and booked by your rules.
Confirmations
Studies confirmed ahead of the night, and a new time found for patients who can’t make it.
Empty beds filled
A last-minute cancellation offered to the patients waiting for an earlier night.
The provider line
Referring offices get an answer, not a hold queue.
A provider office calling to check on an order is a call your staff take many times a day. TurnipCare answers it, looks up where the order stands, and tells them.
- Order received, authorization status and scheduled date, answered on the call
- Missing paperwork requested from the referring office
- Anything that needs your staff routed with the details written down
- Every call logged, so your team can see exactly what was said
Your team and ours
The AI handles the routine. Your team keeps the rest.
You choose what the agent finishes on day one, and add the next flow each month. Your team keeps the work that needs their judgment.
- Insurance precertification decisions stay with your staff
- Clinical questions go to your sleep techs, nurses or providers
- Complex in-lab scheduling goes to your schedulers with the request noted
- Our team calls back the patients who need a person
Live on one phone line in days.
We do the setup, and there’s no new system for your staff to learn. Your EHR stays the system of record.
- 1
We learn your calls
The calls you get, how home and in-lab studies schedule, and who handles what.
- 2
We go live on your main line
The agent answers in days, finishing the routine calls and routing the rest.
- 3
It takes on more
Each month, add the next flow: confirmations, cancellations, the referral backlog.
Questions about AI for sleep centers
Can it schedule home sleep tests and in-lab studies?
Yes. It books home sleep tests and offers only the nights and beds you open for in-lab studies, by your rules, in your EHR.
Can it answer provider offices asking about orders?
Yes. Referring offices are told whether an order arrived, where it stands and when the patient is scheduled. Anything it can’t answer goes to your staff with the details written down.
What happens to calls it can’t finish?
They go to the right person on your team with a summary of who called and why. Clinical questions, distress and complaints always go to a person.
Does it work with our phone system?
The agent answers on your existing number. Tell us your phone system and we’ll walk through the setup on the demo.
Can it fill last-minute cancellations?
Yes. An open bed or home test slot is offered to the patients waiting for an earlier date.
How is patient data protected?
Every vendor that touches patient information, including the AI model, has signed a BAA with us. Data is encrypted in transit and at rest, and every call and message is logged.
Every call to your sleep center, answered.
Book 30 minutes with our team. We’ll learn how you work today and show you TurnipCare on a real example from your world.
Book a demoAlso see: AI phone agent · AI referral management · Imaging centers