Rules per department
New-patient blocks in one, study length and room in another.
Multispecialty groups and clinics
One AI front office for every department in your group.
Orthopedics books one way, imaging another, primary care a third. TurnipCare learns each department’s rules, answers calls and referrals for all of them, and books referrals between your own departments the same day, before the patient goes looking elsewhere.
What it handles
One front office that knows each department’s rules.
Your schedulers shouldn’t need to know every department’s rules to book a patient correctly.
One number
Patients reach the right department, or get booked on the call.
Internal referrals
Primary care to your own specialists, booked the same day.
Outside referrals
Read, matched and booked with the right specialist.
Confirmations and recalls
Across departments, on each one’s schedule.
One view
Where patients stall, by department, referring provider and reason.
In the clinic
Live at a multispecialty group today.
TurnipCare handles calls and referrals for orthopedics and imaging at a multispecialty medical group, under each provider’s own rules. On cold outreach to Medicaid patients, it books about twice the staff rate. Each new department starts on its own queue.
- Departments go live one at a time, on their own rules
- Our team calls the patients who don’t reply
- Your EHR stays the system of record
Questions about AI for multispecialty groups
Can it handle different scheduling rules for each department?
Yes. Each department, provider and room books by its own rules, and the agent offers only times that follow them.
Can one phone line serve every department?
Yes. The agent books routine requests on the call and routes the rest to the right department with the reason written down.
How does it keep referrals inside our group?
Referrals between your own departments get booked the same day, so the patient isn’t waiting on a callback while shopping around.
Do we have to roll it out everywhere at once?
No. Start with one department and add the next when that team is ready.
Start with the department that hurts most.
Book 30 minutes. Bring a real example from your schedule and we’ll walk through what the agent would do with it.
Book a demoAlso see: Orthopedics · Imaging centers · Referral management